Refund policy

At our brand, quality and customer satisfaction are at the heart of everything we do. Each piece is carefully inspected before shipping to ensure it meets our highest standards.

Please note that we do not offer refunds or returns.

However, exchanges are accepted strictly in the case of a confirmed manufacturing defect or damage, subject to the following conditions:

 

• The item must be inspected upon delivery in the presence of the courier representative.

• Any issue must be reported within 24 hours of receiving the order.

• The product must remain unused, unwashed, and in its original condition, with all original packaging intact.

 

In the event of a defect, customers are required to contact us within 24 hours and provide clear photos clearly showing the issue.

Requests that do not comply with the above conditions will not be eligible for exchange.

We are committed to delivering premium quality pieces designed to meet your expectations. Should there be any verified issue, our team will ensure a smooth and prompt exchange process.